This Annual Report provides an overview of the work of the General Insurance Code Governance Committee in the 2023-24 financial year.

This Annual Report presents details about our work to drive better compliance with the Code and help the insurance industry improve its service to customers.

The General Insurance Code Governance Committee will separately publish an Industry Data and Compliance Report for 2023-24 containing aggregated industry data, including self-reported breaches and significant breaches. The Industry Data and Compliance Report will be available by 31 March 2025.