The General Insurance Code of Practice contemplates that there may be circumstances where Code subscribers may comply with an alternative timeframe because they cannot meet the timeframes in relation to claims handling set out in section 7 of the 2014 Code and Part 8 of the 2020 Code, for practical reasons, or they have agreed an alternative timetable with their claimants.  The Committee has published Guidance Note No. 3 – Varying claims handling timeframes under subsection 7.21 of the 2014 Code and paragraph 84 of the 2020 Code (‘Guidance Note’) to assist Code subscribers who wish to rely on these claims handling timeframe variation provisions. The Committee consulted on a draft of the Guidance Note from 21 December 2021 until 7 February 2022.